KoolAssistHow can we help?
Guides and short video tutorials for KoolAssist secure remote support — pick the guide that fits you.
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For Users
Download KoolAssist, get connected, and let support help you — or connect to another device yourself.
Open the user guide →🏢
For Customer Admins
Manage your team, your devices and your address books from your KoolAssist admin panel.
Open the admin guide →🛡️
For Site Admins
Operate the KoolAssist server: create customer organizations, set seat limits, and run the platform.
Open the site guide →A quick tour of the admin panel
Every device, user and address book, managed from one secure dashboard.
Narrated walkthrough · 0:10